Ticket prices, booking fees and service fees
About our ticket prices
When booking online, we always show you the lowest-priced fare type available. You can switch to a different fare type during the booking process to enjoy more benefits and different conditions (such as more baggage or flexibility to change your travel dates). This may result in a higher ticket price.
Our ticket prices displayed on klm.com include all taxes and surcharges:
- Airport tax for all airports where you depart, arrive, or transfer
- Security surcharge to cover insurance and security measures
- International surcharge imposed by the carrier
You can find your total ticket price and a detailed breakdown of the fare, taxes, surcharges, and fees at several steps during your online booking. After booking, you can find this information in your booking confirmation e-mail and in My Trip.
Booking fees
Booking fees apply per ticket and to all passengers. Children under 2 years old who do not have their own seat do not pay this fee.
The booking fee depends on how you book:
- On klm.com: EUR 7 per passenger is included in the ticket price. No booking fee applies to Basic, Light and Promo tickets.
- Via the KLM Customer Contact Center: EUR 30 per passenger is added during booking
- Via a KLM Ticket Office: EUR 30 per passenger is added during booking
Please note: Travel agencies apply their own booking fees for the sale of KLM tickets. These fees vary by agency.
Service fees
Need to change or cancel your flight? If your ticket conditions allow it, you can do so online without paying a service fee. Check your ticket conditions in My Trip.
If you need our help changing or canceling your flight, we're happy to assist. Please note that we may charge a service fee to change or cancel your flight. Service fees are nonrefundable.